Sales Manager | $90/hr Remote

Crossing Hurdles; United States; Remote; GBP 47,000 - 93,000; Full time

Job summary

Crossing Hurdles is seeking a Revenue Operations & CRM Systems Specialist (SaaS) for an hourly remote contract. The role focuses on orchestrating data across CRM, billing, and ticketing to ensure consistency and operational alignment.

You will analyze complex SaaS revenue processes, document policy conflicts, and develop precise recommendations for multi‑product implementations, with clear stakeholder communication in English.

Qualifications

• Experience in revenue/ sales/ CS ops or SaaS implementation with system ownership.
• Hands-on CRM configuration: fields, workflows, validation rules, permissions.
• Experience with multiple SaaS revenue tools: billing, CPQ, ticketing, project tracking, integrations.
• Strong knowledge of SaaS environments with multi-product implementations.
• Ability to manage changes across interconnected systems while maintaining integrity.
• Excellent written and verbal English communication and operational judgment.

Responsibilities

• Analyze CRM, billing, and ticketing data to identify misalignments.
• Document policy conflicts, outdated automations, duplicates, and permissions issues.
• Develop operational recommendations for SaaS revenue stack.
• Evaluate data to maintain consistency across interconnected systems.
• Document decision-making rationale and changes made.
• Apply sound operational judgment when managing conflicting rules across multiple systems.
• Create clear documentation for technical and non-technical stakeholders.

Skills

Revenue operations

Sales operations

Customer success operations

SaaS implementation

CRM configuration

Permissions management

Billing systems

CPQ

Ticketing systems

Integration platforms

Multi-product SaaS environment

Tools

CRM platforms

Billing software

CPQ tools

Ticketing systems

Project tracking tools

Integration platforms

Job description

Position: Revenue Operations & CRM Systems Specialist (SaaS)

Type: Hourly contract

Compensation: $45 - $90/hour

Location: Remote

Commitment: 10 40 hours/week

Role Responsibilities

• Analyze CRM, billing, and ticketing data to identify operational and policy misalignments.
• Identify and document policy conflicts, outdated automations, duplicate records, permissions issues, and undocumented processes.
• Develop precise operational recommendations for complex scenarios across the SaaS revenue stack.
• Evaluate underlying data and correct discrepancies to maintain consistency across interconnected systems.
• Document decision-making rationale, including changes made and areas intentionally left unchanged.
• Apply sound operational judgment when managing conflicting rules and changes across multiple systems.
• Create clear documentation for technical and non-technical stakeholders.

Requirements

• Strong experience in revenue operations, sales operations, customer success operations, or SaaS implementation with direct system ownership.
• Hands-on experience configuring CRM systems, including fields, workflows, validation rules, and permissions.
• Strong experience with multiple SaaS revenue tools such as billing, CPQ, ticketing, project tracking, or integration platforms.
• Strong understanding of SaaS environments and complex, multi-product implementations.
• Experience assessing and managing changes across interconnected systems while maintaining operational integrity.
• Ability to navigate, document, and resolve ambiguous policies and exceptions.
• Excellent written and verbal English communication skills with strong operational judgment.