Revenue Operations & CRM Systems Specialist (Remote | $45–$90/hr)

Synthires; United States; Remote; CAD 98.000 - 196.000; Vollzeit

Zusammenfassung

Synthires seeks a Revenue Operations Specialist (SaaS) for a remote contract role to support an AI training project focused on operational effectiveness and data integrity within complex SaaS environments.

You will apply hands-on expertise in CRM, revenue operations, and reporting to maintain data quality, configure CRM platforms, and design compliant workflows while collaborating with cross-functional teams.

Qualifikationen

• 4+ years of hands-on SaaS revenue/ops experience.
• Owns and configures Salesforce, HubSpot, or similar CRM.
• Experience with two additional tools (billing, CPQ, ticketing, or PM systems).
• Ability to resolve policy conflicts and explain tradeoffs.
• Experience in regulated environments.
• Strong revenue data integrity and reporting knowledge.
• Excellent written and verbal communication.
• Comfort navigating ambiguity.

Aufgaben

• Assess and refine CRM data models for sales, CS, and revenue ops.
• Resolve and document conflicting operational policies with rationale.
• Design and validate compliance-constrained SaaS workflows.
• Identify and resolve revenue data integrity and reporting issues.
• Document system configurations, processes, and decision points.
• Provide insights for scenario-based operational training.
• Recommend scalable improvements across systems and processes.

Kenntnisse

SaaS revenue

CRM systems

policy conflicts

operational judgment

written communication

ambiguous situations

Tools

Salesforce

HubSpot

Billing systems

CPQ

Ticketing tools

PM tools

Jobbeschreibung

Position: Revenue Operations Specialist (SaaS)

Type: Contractor

Compensation: $50–$100/hour

Location: Remote

About the Opportunity

We are seeking experienced Revenue Operations Specialists to support an AI training project focused on operational effectiveness and data integrity within complex SaaS environments.

You’ll apply hands‑on expertise in CRM systems, revenue operations, compliance-constrained workflows, and reporting to help train next-generation AI systems. No prior AI experience is required — your domain expertise is what matters.

Key Responsibilities

• Assess and refine CRM data models for sales, customer success, and revenue operations.
• Resolve and document conflicting operational policies, including key tradeoffs and rationale.
• Design and validate compliance-constrained SaaS workflows.
• Identify and resolve revenue data integrity and reporting issues.
• Document real-world system configurations, processes, and decision points.
• Provide written and verbal insights for scenario-based operational training.
• Recommend scalable improvements across systems, compliance, and cross-functional processes.

Required Qualifications

• 4+ years of hands‑on experience in SaaS revenue, sales, customer success, or implementation operations.
• Proven ownership and configuration experience with Salesforce, HubSpot, or similar CRM platforms.
• Experience with at least two additional tools such as billing, CPQ, ticketing, or project management systems.
• Strong ability to resolve policy conflicts and explain operational tradeoffs.
• Experience designing processes in regulated or high‑compliance environments.
• Strong understanding of revenue data integrity, reporting, and operational processes.
• Excellent written and verbal communication skills.
• Strong operational judgment and ability to navigate ambiguity.

Preferred Qualifications

• Experience in fintech, healthtech, insurtech, or other regulated industries.
• Experience with multi-product SaaS implementations.
• Strong ability to balance compliance, scalability, business requirements, and system stability.
• Experience documenting operational decisions for both technical and non-technical stakeholders.

Compensation

• Competitive compensation of $50–$100/hour.