Revenue Operations Leader: Scale GTM, Data & Forecasting

Posh; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Posh is seeking a Director of Revenue Operations to architect the GTM engine across Sales, Community, Customer Success, and Marketing. You will own planning, forecasting, CRM architecture, and data systems to enable cross-functional teams to hit ambitious growth targets.

You’ll manage a small team and partner with GTM leaders to ensure clear goals, clean data, and scalable processes as Posh scales its go-to-market operations. This is an in-person role at our SoHo, NYC office.

Qualifications

• 7+ years of experience across Revenue Operations, Sales Operations, or GTM Strategy, including experience leading teams in a high-growth environment.
• Deep experience owning sales planning, forecasting, pipeline management, and capacity planning across quotas, headcount, territories, coverage, and pipeline requirements.
• Strong CRM, data, and GTM systems expertise with the ability to turn messy data into actionable recommendations.

Responsibilities

• Own annual and quarterly planning across quotas, capacity, headcount, territories, coverage, and pipeline requirements.
• Partner with Customer Success and Account Management on NRR, churn, product adoption, renewals, and forecasting.
• Set strategy for CRM, forecasting, prospecting, enablement, reporting, automation, and AI with clean, reliable data.
• Own forecasting and pipeline management, CRM hygiene, and operating rhythms for leadership visibility.
• Build and improve GTM processes behind qualification, routing, handoffs, renewals, deal velocity, and ownership.
• Define MQL qualification, lead routing, follow-up expectations, and tracking from lead generation through closed-won.
• Lead Revenue Operations, Enablement, and GTM Engineering to drive system adoption and scaling.

Skills

Revenue Operations

Sales Operations

GTM Strategy

CRM systems

Data analysis

Cross-functional leadership

Tools

CRM platforms

Job description

Posh is seeking a Director of Revenue Operations to architect the GTM engine across Sales, Community, Customer Success, and Marketing. You will own planning, forecasting, CRM architecture, and data systems to enable cross-functional teams to hit ambitious growth targets.

You’ll manage a small team and partner with GTM leaders to ensure clear goals, clean data, and scalable processes as Posh scales its go-to-market operations. This is an in-person role at our SoHo, NYC office.