Revenue Operations Leader: Sales, Onboarding & Forecasting

One Call; Carson City (NV); Remote; USD 180,000 - 240,000; Full time

Job summary

One Call seeks a visionary Vice President of Sales Operations to unite implementation, customer reporting, Salesforce governance, process improvement, and forecasting. This executive will streamline handoffs between sales and operations, creating a single source of truth for commercial data and enabling sales leadership to forecast with confidence.

The role requires balancing operator and analyst skills, credible interaction with sales leaders, clients, and executive leadership, and a deep

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or related field.
• Ten or more years of progressive experience in sales operations, revenue operations, business operations, or commercial strategy.
• Five or more years of people leadership experience.
• Direct experience owning Salesforce as a business system.
• Experience leading client implementation or onboarding in a B2B services environment.
• Strong analytical capability translating complex data for non-technical audiences.
• MBA or advanced degree preferred.

Responsibilities

• Owns client onboarding from contract through stabilized operation.
• Lead implementation for onboarding new clients and expanding accounts.
• Establish standardized, scalable implementation methodology with milestones and exit criteria.
• Serve as executive owner of handoff between sales and operations; ensure commitments are feasible.
• Drive time-to-go-live and time-to-first revenue; remove onboarding bottlenecks.
• Oversee cross-functional implementation dependencies across clinical operations, IT, and billing.
• Owns the CRM as a business system and the integrity of the pipeline.
• Define pipeline architecture and data hygiene standards; ensure consistency across reports.
• Govern sales technology roadmap and vendor relationships; drive adoption and automation.
• Lead continuous improvement across the Commercial workflow from first touch to renewal.
• Own forecasting process and deliver recurring performance reporting.

Skills

Sales operations

Forecasting

Data analysis

CRM administration

Education

Bachelor's degree

Tools

Salesforce

Job description

One Call seeks a visionary Vice President of Sales Operations to unite implementation, customer reporting, Salesforce governance, process improvement, and forecasting. This executive will streamline handoffs between sales and operations, creating a single source of truth for commercial data and enabling sales leadership to forecast with confidence.

The role requires balancing operator and analyst skills, credible interaction with sales leaders, clients, and executive leadership, and a deep