Remote VP, Sales Operations & Forecasting

One Call; Topeka (KS); Remote; USD 170,000 - 210,000; Full time

Job summary

One Call is seeking a VP of Sales Operations to lead the operational engine of the commercial organization. This role owns end-to-end onboarding, reporting, forecasting, and governance across five functional areas to enable sales leadership to forecast and grow revenue.

Reporting to the CCO, the VP consolidates client implementation, customer reporting, Salesforce administration, process improvement, and forecasting under unified leadership.

Qualifications

• Bachelor's degree in business, finance, healthcare administration, analytics, or related field.
• Ten or more years of progressive experience in sales operations, revenue operations, business operations, or commercial strategy.
• Five or more years of people leadership experience, including managing managers or directors.
• Direct experience owning Salesforce as a business system, including pipeline design and reporting.
• Experience leading client implementation or onboarding in a B2B services environment.
• Strong analytical capability with translating data into actionable recommendations.

Responsibilities

• Owns the client onboarding function from contract to steady-state operation.
• Lead the implementation team to onboard new clients and expand services.
• Establish a standardized, scalable implementation methodology with milestones.
• Serve as executive owner of sales-operations handoff and commitments.
• Drive time-to-go-live and time-to-first revenue, removing bottlenecks.
• Coordinate dependencies across clinical ops, IT, integrations, billing, and management.
• Own CRM as a business system and integrity of the pipeline.
• Define pipeline architecture, stages, fields, taxonomy, and hierarchy.
• Govern data hygiene standards and audit records for accuracy.
• Lead forecasting, reporting, and executive-level analytics for leadership.

Skills

Sales operations

Forecasting

Salesforce

Leadership

Analytics

CRM reporting

Process improvement

Education

Bachelor's degree in business/finance/healthcare analytics

Tools

Salesforce

Job description

One Call is seeking a VP of Sales Operations to lead the operational engine of the commercial organization. This role owns end-to-end onboarding, reporting, forecasting, and governance across five functional areas to enable sales leadership to forecast and grow revenue.

Reporting to the CCO, the VP consolidates client implementation, customer reporting, Salesforce administration, process improvement, and forecasting under unified leadership.