Revenue Operations Leader, AI-Driven Growth

Crowe; Miami (FL); On-site; USD 190,000 - 401,000; Full time

Job summary

Crowe in the United States seeks a Head of Revenue Operations to build the firmwide revenue operating system that helps partners and sellers win, grow, and retain clients. This hands‑on leader will modernize CRM, implement data‑driven processes, and align sales, delivery, and marketing across One Crowe.

The role demands 10+ years in RevOps and a track record of scaling teams, with strong executive influence and collaboration across Finance, IT, Marketing, and operations.

Qualifications

• 10+ years in Revenue Operations, Sales Ops, or related field
• Experience building/scaling RevOps capabilities and processes
• CRM design/optimization, incl. D365 or Salesforce
• Strong analytical and commercial judgment with funnel analytics
• Experience in a professional services or multi-unit environment is a plus
• Executive influence and cross-functional partnership across Finance, IT, Marketing and frontline teams
• Bachelor's degree required; MBA or advanced degree preferred

Responsibilities

• Build and scale the Revenue Operations function, defining mandate, operating model, team structure and cadence
• Translate growth strategy into practical plans across new-logo sales, upsell, cross-sell, retention and growth offerings
• Own sales performance management, forecasting, and governance with regular executive reporting
• Modernize CRM, data architecture, and seller workflows with AI-enabled tools
• Lead annual planning, target setting, and accountability across partner personas and portfolios
• Improve sales processes and seller enablement with cross-functional collaboration
• Support pricing and governance on renewals and new-work pricing

Skills

Revenue Ops leadership

CRM systems

Data analytics

Executive influence

Team leadership

Education

Bachelor's degree

Tools

D365

Salesforce

Job description

Crowe in the United States seeks a Head of Revenue Operations to build the firmwide revenue operating system that helps partners and sellers win, grow, and retain clients. This hands‑on leader will modernize CRM, implement data‑driven processes, and align sales, delivery, and marketing across One Crowe.

The role demands 10+ years in RevOps and a track record of scaling teams, with strong executive influence and collaboration across Finance, IT, Marketing, and operations.