Revenue Operations Leader, AI-Driven Growth

Crowe; Charlotte (NC); On-site; USD 190,000 - 401,000; Full time

Benefits offered by this job

Comprehensive total rewards package

Job summary

Crowe seeks a Head of Revenue Operations to build and scale the firmwide revenue operating system, enabling partners and sellers to win, grow, and retain clients while advancing Crowe’s Value Creation Plan. This hands‑on leader will drive the full sales funnel from lead generation to renewal, with a focus on practical insights and automation.

The role requires 10+ years in RevOps/Sales Ops, CRM optimization (D365/Salesforce), and strong cross‑functional influence across Finance, Marketing, IT,

Qualifications

• Proven experience leading Revenue/ Sales Operations at scale.
• Ability to translate growth strategy into executable plans with accountability.
• Strong governance of forecasting, pipelines, and revenue reporting.
• Experience in professional services/consulting environment is a plus.

Responsibilities

• Define RevOps mandate, operating model, and team structure.
• Collaborate with CRO, partners, BU/DU leaders to translate growth into plans.
• Own forecasting, pipeline governance, and executive reporting.
• Modernize CRM, data architecture, and seller workflows (CRM, AI).
• Lead annual planning, target setting, and capacity planning.
• Create account and market visibility with cross‑BU collaboration.
• Drive pricing governance and renewal strategies.
• Coach and develop high‑performing operators and analysts.

Skills

Revenue Operations leadership

CRM & AI-enabled workflows

Cross-functional partnership

Education

Bachelor's degree

MBA or advanced degree (preferred)

Tools

D365

Salesforce

Job description

Crowe seeks a Head of Revenue Operations to build and scale the firmwide revenue operating system, enabling partners and sellers to win, grow, and retain clients while advancing Crowe’s Value Creation Plan. This hands‑on leader will drive the full sales funnel from lead generation to renewal, with a focus on practical insights and automation.

The role requires 10+ years in RevOps/Sales Ops, CRM optimization (D365/Salesforce), and strong cross‑functional influence across Finance, Marketing, IT,