RevOps Lead: GTM Data, Pipeline & Forecasting

Zoom; Juneau (AK); Hybrid; USD 98,000 - 226,000; Full time

Benefits offered by this job

Benefits program

Job summary

Zoom is seeking a Revenue Operations leader to own the GTM tech stack, data model, and forecasting, partnering with sales, SDR, AM, and CS to drive quarterly priorities and scalable processes.

You will build rules of engagement, lead routing, expansion programs, and executive reporting to support the CRO and Head of Revenue Operations, while leveraging AI tools to create new workflows and insights.

Qualifications

• 6+ years in revenue operations or sales operations at B2B SaaS companies
• Deep Salesforce expertise with admin ownership
• Hands-on GTM stack experience with marketing automation and data providers

Responsibilities

• Own the GTM tech stack end to end, including Salesforce configuration and integrations
• Build and maintain the GTM data model across CRM, marketing automation, sales engagement, billing and product analytics
• Run weekly pipeline reviews and monthly/quarterly forecast readouts for executive teams
• Design and enforce rules of engagement for inbound/outbound ownership and cross-team handoffs
• Build lead routing, territory logic, and account hierarchy frameworks
• Partner with AM and CS to design signal-driven expansion programs
• Collaborate with sales, SDR, AM, and CS leadership to set quarterly priorities
• Triage RevOps request queue while progressing a longer-term roadmap
• Help extract value from AI tools through enablement and new workflows

Skills

Sales process knowledge

Cross-functional collaboration

Data-driven decision making

Communication

GTM strategy

Forecasting

Tools

Salesforce

Salesloft/Outreach

ChiliPiper

ZoomInfo/Apollo

HubSpot/Marketo

Mode/Looker

SQL

Job description

Zoom is seeking a Revenue Operations leader to own the GTM tech stack, data model, and forecasting, partnering with sales, SDR, AM, and CS to drive quarterly priorities and scalable processes.

You will build rules of engagement, lead routing, expansion programs, and executive reporting to support the CRO and Head of Revenue Operations, while leveraging AI tools to create new workflows and insights.