Revenue Operations Lead - Data-Driven Growth & AI

Constant Contact; Waltham (MA); Hybrid; USD 85,000 - 105,000; Full time

Job summary

Constant Contact seeks a Revenue Operations Manager to own cross-functional initiatives and support the Customer Success organization within Revenue Operations. You will design scalable solutions across onboarding, activation, and sales processes, and link lifecycle data to revenue forecasting with governance.

You will collaborate with system admins to improve data flows, build executive dashboards, and drive AI-powered productivity across the revenue stack.

Qualifications

• 5+ years of experience in Revenue Operations or related function with strategic ownership.
• Strong Salesforce Sales Cloud proficiency and experience with BI tools.
• Ability to translate business strategy into actionable roadmaps and analytics.

Responsibilities

• Own cross-functional initiatives end-to-end, supporting Customer Success and broader Revenue Operations.
• Gather requirements and design scalable GTM solutions across onboarding, activation, and sales processes.
• Connect customer lifecycle data to revenue forecasting and establish data governance.
• Build executive dashboards turning health, retention, and expansion metrics into insights.
• Collaborate with system admins to improve data flows, integrations, and adoption.
• Identify friction in post-sale lifecycle and drive scalable playbooks.
• Translate strategy into roadmaps with Revenue Operations Enablement and GTM teams.
• Pioneer AI-driven solutions to boost productivity and automate processes.
• Communicate recommendations and risks clearly to leadership.

Skills

Salesforce Sales Cloud

Tableau

AI tools (Claude, ChatGPT)

Data governance

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Economics, Analytics, Finance, or related field

Tools

Salesforce

Tableau

Job description

Constant Contact seeks a Revenue Operations Manager to own cross-functional initiatives and support the Customer Success organization within Revenue Operations. You will design scalable solutions across onboarding, activation, and sales processes, and link lifecycle data to revenue forecasting with governance.

You will collaborate with system admins to improve data flows, build executive dashboards, and drive AI-powered productivity across the revenue stack.