Revenue Operations Lead - CRM & Analytics (NYC Onsite)

inspiraeducation; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Inspira Education is expanding its revenue operations team in NYC, seeking a Revenue Operations Manager to scale our systems and processes across marketing, sales, and student success. You will work hands-on in HubSpot, enabling DTC sales motions, reporting, and day-to-day execution across teams.

You will play a key role in scaling Inspira's revenue funnel by supporting process improvements, equipping teams with the right tools and data, and delivering actionable business insights.

Qualifications

• 2+ years of experience in Business, Sales, Success Operations, or a similar role.
• Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives.
• Bachelor's degree required, Masters degree preferred.
• Startup environment experience and scaling a team under 50 employees.
• Strong knowledge of sales and customer success disciplines.
• Solid understanding of HubSpot CRM, with experience in reports/dashboards.
• Excellent analytical thinking and ability to break down complex problems.
• Exceptional verbal and written communication; organizational skills; project management is a plus.
• Hands-on, proactive, and willing to roll up sleeves.

Responsibilities

• Collaborate with sales, marketing, and operations teams to enhance operational excellence.
• Define and implement scalable sales, marketing, and student success processes.
• Work with stakeholders to understand needs and improve workflows.
• Educate teams about process changes and system updates; manage change.
• Maintain data accuracy in HubSpot CRM.
• Lead attribution infrastructure: UTM tracking, GA4, and ad platforms.
• Integrate platforms (GTM, GA4, HubSpot) and third-party tools.
• Write and maintain operation process documentation.
• Prepare ad hoc analyses and participate in special projects.
• Create reports and dashboards to enable fast decision-making at scale.
• Drive process improvement and adoption across the sales process.

Skills

HubSpot CRM

Analytical thinking

Communication skills

Project management

Cross-functional collaboration

Startup experience

Sales/Marketing ops

Problem solving

Education

Bachelor's degree

Master's degree preferred

Tools

Google Analytics

GA4

GTM

Job description

Inspira Education is expanding its revenue operations team in NYC, seeking a Revenue Operations Manager to scale our systems and processes across marketing, sales, and student success. You will work hands-on in HubSpot, enabling DTC sales motions, reporting, and day-to-day execution across teams.

You will play a key role in scaling Inspira's revenue funnel by supporting process improvements, equipping teams with the right tools and data, and delivering actionable business insights.