Revenue Operations Architect: Build the Growth Engine

Confidentiel

Charlotte (NC)

On-site

USD 140,000 - 200,000

Full time

2 days ago

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Job summary

Confidentiel is seeking a Head of Revenue Operations to build and lead the operating system behind its commercial organization in Charlotte, NC. This leader will connect strategy to execution across the full revenue lifecycle—from demand generation to renewal and expansion—with a hands-on, results-oriented approach.

You will own the infrastructure, data, systems, metrics, and cadence to enable consistent performance and rapid leadership decisions.

Qualifications

8+ years of experience in Revenue Operations, Sales Operations, Commercial Operations, or related disciplines with meaningful leadership responsibility.
Experience building or materially upgrading RevOps capabilities in a growing or transforming business.
Strong command of CRM, pipeline management, forecasting, commercial analytics, and performance management.

Responsibilities

Build the Commercial Operating System with defined processes and ownership across functions.
Create a reliable view of the revenue engine with pipeline, forecast, and performance metrics.
Make CRM and data a source of truth through governance, data quality, and dashboards.
Manage the full customer lifecycle from onboarding to renewal and expansion with visibility and handoffs.
Optimize coverage and broker channel design, capacity, and productivity analytics.
Strengthen performance management and incentives with alignment across teams.