Revenue Growth & Automation Lead

Lab Alley; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Time Off

Job summary

Lab Alley, based in Austin, Texas, seeks a strategic Manager, Digital Sales & Automation to own and optimize the digital revenue loop. You’ll lead a team of Customer Success specialists, partner with a data analyst, and collaborate with Marketing, IT, and the CEO to scale automated workflows across channels.

You’ll drive revenue growth through AI-enabled onboarding, dynamic pricing, and omnichannel initiatives, prioritizing scalable systems over manual outreach and ensuring alignment with the

Qualifications

• 3+ years in Tech Enabled Customer Success, Operations, or RevOps, ideally in E-commerce or B2B marketplaces.
• Experience designing scalable CRM workflows and triggers across departments.
• Strong data fluency and ability to translate customer behavior into automated retention.
• Preference for a mindset favoring scalable systems over manual relationship management.

Responsibilities

• Align strategy with CEO/CVO vision and OKRs.
• Own the digital revenue plan and conversion targets.
• Turn insights into automated retention workflows with analytics.
• Lead a team of Customer Success staff, with a data-analytic support.
• Drive revenue growth through segmentation, automation, and channel optimization.
• Develop AI-enabled onboarding forms and dynamic pricing with Marketing/IT.

Skills

Strategic planning

Team leadership

Data-driven decisions

Cross-functional collaboration

Tools

Zoho CRM

HubSpot

Adobe Commerce/Magento

Job description

Lab Alley, based in Austin, Texas, seeks a strategic Manager, Digital Sales & Automation to own and optimize the digital revenue loop. You’ll lead a team of Customer Success specialists, partner with a data analyst, and collaborate with Marketing, IT, and the CEO to scale automated workflows across channels.

You’ll drive revenue growth through AI-enabled onboarding, dynamic pricing, and omnichannel initiatives, prioritizing scalable systems over manual outreach and ensuring alignment with the