Digital Revenue Growth Architect

Lab Alley; Austin (TX); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid Time Off

Wellness Program

Employee Discount Program

Growth Opportunities

Job summary

Lab Alley, a fast-growing chemical e-commerce platform based in Austin, TX, seeks a Digital Revenue Manager who will own the end-to-end digital revenue loop. You will align with the EO/CVO vision, set revenue goals, and translate customer trends into automated workflows across CRM, AI tools, and channels.

You’ll lead a small team of Customer Success Specialists with support from a Data Analyst, drive retention strategies, reduce revenue leakage, and optimize pricing and campaigns across website,

Qualifications

• 3+ years in Tech Enabled Customer Success, Operations, or RevOps in e-commerce or B2B marketplaces.
• CRM power-user with experience designing cross-department workflows and triggers.
• Familiarity with Adobe Commerce/Magento is a plus.

Responsibilities

• Align department strategy with the CEO/CVO vision and OKRs and own the digital revenue plan.
• Turn insights into automated retention workflows and scalable CRM triggers.
• Lead a small hybrid/remote Customer Success team and mentor staff.

Skills

Strategic Planning

Revenue Growth

CRM Automation

Data Analytics

Team Leadership

E-commerce

HubSpot

Zoho CRM

Tools

HubSpot

Zoho CRM

Adobe Commerce/Magento

Job description

Lab Alley, a fast-growing chemical e-commerce platform based in Austin, TX, seeks a Digital Revenue Manager who will own the end-to-end digital revenue loop. You will align with the EO/CVO vision, set revenue goals, and translate customer trends into automated workflows across CRM, AI tools, and channels.

You’ll lead a small team of Customer Success Specialists with support from a Data Analyst, drive retention strategies, reduce revenue leakage, and optimize pricing and campaigns across website,