Revenue Efficiency Scheduler: Optimize Appointments & Growth

West Shore Home; Mechanicsburg (Cumberland County); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401(k) with match

HSA with match

Paid time off

Referral program

Employee discount

Training & growth

Job summary

West Shore Home, based in Mechanicsburg, PA, seeks a Revenue Efficiency Coordinator on site. You will schedule customers, optimize resources, and drive revenue through high-volume calling and careful calendar management for pre-install, install, and service appointments.

The role requires a high school diploma and ~2 years of customer service, with proficiency in Microsoft Office. Compensation is $20.39 per hour, with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• 2 years of customer service experience preferred.
• Experience navigating all Microsoft Office products including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Schedule customers and optimize resources to meet revenue targets.
• Fill upcoming calendar openings by maximizing headcount and earlier dates.
• Answer incoming calls and redirect customers as needed.
• Place outbound calls to schedule and reschedule appointments.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

West Shore Home, based in Mechanicsburg, PA, seeks a Revenue Efficiency Coordinator on site. You will schedule customers, optimize resources, and drive revenue through high-volume calling and careful calendar management for pre-install, install, and service appointments.

The role requires a high school diploma and ~2 years of customer service, with proficiency in Microsoft Office. Compensation is $20.39 per hour, with comprehensive benefits and growth opportunities.