Retiree Benefits Specialist Customer Care Leader

Kids for the Future; Scottsdale (AZ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401k contribution

Generous vacation time

Opportunity to grow

Fastest 50 Growing Companies in NJ

Job summary

LaborFirst in Scottsdale, AZ, is seeking a full-time, non-exempt Customer Service representative to provide high level support to participating members. The role reports to the Client Service Managers and the Client Service Director to assist with team responsibilities.

You will resolve member questions, assist Team Leads with projects related to eligibility and billing, attend team and division meetings, and become fully versed in all products, processes, and procedures to support a smooth

Qualifications

• High School Diploma or Equivalent is required.

Responsibilities

• Assist members with issues/concerns.
• Assist Team Leads with Projects/Eligibility/Billing.
• Attend Team/Division Meetings.
• Handle retiree calls with little to no support from management.
• Familiar with products, processes, and procedures.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

LaborFirst in Scottsdale, AZ, is seeking a full-time, non-exempt Customer Service representative to provide high level support to participating members. The role reports to the Client Service Managers and the Client Service Director to assist with team responsibilities.

You will resolve member questions, assist Team Leads with projects related to eligibility and billing, attend team and division meetings, and become fully versed in all products, processes, and procedures to support a smooth