Senior Health & Benefits Client Lead

US Diversity Job Search; Scottsdale (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

RHU

REBC

CEBS

CBP

Job summary

US Diversity Job Search in Scottsdale, AZ seeks a Senior Client Manager to proactively manage client service, renewals and administration of benefits products. You will be the primary day-to-day contact for assigned clients, building strong partnerships with HR staff and carriers.

Responsibilities include handling benefits accounts, implementing new coverages, preparing proposals, and conducting enrollment meetings at client sites or online.

Qualifications

• High School Diploma or GED.
• 3+ years in group benefits with at least 1+ years in a Client Manager or similar level role.
• Licensed in Arizona Health, Life and Disability (or ability to be licensed within 60 days of employment).
• Ability to develop and work with mathematical formulas.
• Ability to effectively communicate, both written and verbally, with internal and external parties.
• Ability to conduct education and enrollment meetings (comfortable with public speaking).
• Excellent time management, organizational and multi-tasking skills with high attention to detail.
• Ability to build and maintain effective relationships with clients, carriers and peers.
• Ability to work independently and in cross-functional teams.
• Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point).

Responsibilities

• Day-to-day management of Benefits accounts; develop partnerships with clients' HR managers and support staff; manage service issues and provide timely solutions.
• Assist in preparing bid specifications for RFPs; obtain census data; evaluate quotes and advise on carriers/products.
• Negotiate with carriers and underwriters; prepare client proposals and proof proposals for accuracy; attend client meetings.
• Manage implementation of new lines of coverage and carrier changes; complete renewal paperwork and documentation.
• Prepare employee communications materials and conduct enrollment meetings at client sites or via webinar.
• Proofread booklets and contracts; report inaccuracies to carriers; facilitate IRS Form 5500 filings.
• Notify clients of legislative changes and help them understand implications.
• Handle electronic file setup, ongoing filing and documentation of client meetings/issues/decisions.
• Plan, prioritize and complete workload to meet deadlines; attend onsite/offsite client meetings as needed.

Skills

Communication

Public speaking

Time management

Client relations

License in AZ Health, Life & Disabilty

Mathematical ability

Independent work

Cross-functional collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Applied EPIC

Job description

US Diversity Job Search in Scottsdale, AZ seeks a Senior Client Manager to proactively manage client service, renewals and administration of benefits products. You will be the primary day-to-day contact for assigned clients, building strong partnerships with HR staff and carriers.

Responsibilities include handling benefits accounts, implementing new coverages, preparing proposals, and conducting enrollment meetings at client sites or online.