Benefits & Retirement Specialist — HR Ops & Compliance

EXPRESS; Columbus (OH); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

PHOENIX is seeking a Benefits & Retirement Specialist to own the day-to-day administration of health, welfare, and retirement plans. You will ensure compliance, provide vendor support, and deliver a high-quality experience for associates across the enterprise.

You will manage inquiries via Salesforce, coordinate with Finance for billing, and drive continuous improvement in internal processes to maintain accurate plan reporting and data integrity.

Qualifications

• Bachelor's degree in Human Resources or equivalent experience.
• 3+ years hands-on benefits administration experience.
• Knowledge of ERISA, COBRA, HIPAA, and retirement plan operations.

Responsabilités

• Coordinate day-to-day administration of health, welfare, and retirement plans with structured processes and accurate records.
• Serve as primary contact for benefits inquiries via email and Salesforce queue, delivering high-touch support to associates and HR colleagues.
• Act as administrative point of contact for external vendors and third-party administrators, supporting vendor management initiatives.

Connaissances

Benefits administration

ERISA knowledge

HIPAA knowledge

Formation

Bachelor's degree in Human Resources

Outils

Salesforce

Description du poste

PHOENIX is seeking a Benefits & Retirement Specialist to own the day-to-day administration of health, welfare, and retirement plans. You will ensure compliance, provide vendor support, and deliver a high-quality experience for associates across the enterprise.

You will manage inquiries via Salesforce, coordinate with Finance for billing, and drive continuous improvement in internal processes to maintain accurate plan reporting and data integrity.