Remote Retirement Benefits Specialist

Alerus; Minnesota; On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid time off

Learning and development resources

Job summary

A national retirement provider is looking for a Client Service Center Associate responsible for answering various inquiries from retirement and health benefit participants. This remote position requires strong communication skills, a high level of organization, and the ability to thrive in a fast-paced environment. Candidates should have at least 1 year of experience in customer service or related fields. Compensation is competitive at $21.00 - $22.00 per hour, along with comprehensive benefits.

Qualifications

• 1+ years business experience in employee benefits, customer service, or accounting/bookkeeping preferred.
• 1+ years experience directly related to financial services preferred.
• Excellent written/oral communication and organization skills required.

Responsibilities

• Answer telephone, email and chat inquiries promptly and courteously.
• Provide professional, accurate, and clear communication.
• Maintain up to date knowledge of financial services and internal systems.

Skills

Communication skills

Organization skills

Adaptability

Tools

Salesforce

AdminWeb

IBM Notes

Wex

Job description

A national retirement provider is looking for a Client Service Center Associate responsible for answering various inquiries from retirement and health benefit participants. This remote position requires strong communication skills, a high level of organization, and the ability to thrive in a fast-paced environment. Candidates should have at least 1 year of experience in customer service or related fields. Compensation is competitive at $21.00 - $22.00 per hour, along with comprehensive benefits.