Retail Zone Team Leader — Merchandising & Store Leadership

Ollie's Bargain Outlet; Traverse City (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with vesting

Associate discount 20%

Job summary

Ollie’s Bargain Outlet in Traverse City, MI is hiring a Zone Team Leader to guide a store zone, oversee merchandising and staff, and ensure an exceptional customer and associate experience. The role emphasizes zone merchandising, signage, replenishment, and daily recovery to meet store standards.

The position requires 1–2 years of supervisory experience at a mid- to large-size retailer, flexibility for evenings/weekends/holidays, and a team-focused attitude. Equal opportunity employer.

Qualifications

• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.

Skills

Supervisory experience

Customer service

Team player

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Traverse City, MI is hiring a Zone Team Leader to guide a store zone, oversee merchandising and staff, and ensure an exceptional customer and associate experience. The role emphasizes zone merchandising, signage, replenishment, and daily recovery to meet store standards.

The position requires 1–2 years of supervisory experience at a mid- to large-size retailer, flexibility for evenings/weekends/holidays, and a team-focused attitude. Equal opportunity employer.