Zone Team Leader: Merchandising & Customer Experience

Ollie's Bargain Outlet; Flint (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision & RX coverage

401K with company match

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet is hiring a Retail Zone Team Leader in Flint, MI to guide a zone of the sales floor and oversee a merchandising-focused team, ensuring an exceptional associate and customer experience.

You will manage merchandising, signage, displays, replenishment, pricing, and daily recovery while aligning with store standards and company programs. Prior supervisory experience in retail is required.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Flexibility

Communication

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet is hiring a Retail Zone Team Leader in Flint, MI to guide a zone of the sales floor and oversee a merchandising-focused team, ensuring an exceptional associate and customer experience.

You will manage merchandising, signage, displays, replenishment, pricing, and daily recovery while aligning with store standards and company programs. Prior supervisory experience in retail is required.