Retail Zone Team Leader: Merchandising & Customer Experience

Ollie's Bargain Outlet, Inc.; Latham (NY); Sur place; USD 17 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision/Rx coverage

401K with immediate vesting

Career growth

Associate discount 20%

Voluntary benefits

Résumé du poste

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, driving merchandising and customer service excellence. You will manage a team, ensure proper stocking, and uphold store standards while supporting open/close duties.

The role requires 1–2 years of supervisory experience, flexible scheduling including evenings and weekends, and a positive, team-oriented approach to interactions with customers and associates.

Qualifications

• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsabilités

• Lead zone merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and programs meet expectations.
• Oversee merchandise flow to ensure proper stocking and receiving for the sales floor.
• Schedule and staff for unloading/processing to drive productivity and customer service standards.
• Supervise associates within the assigned zone and communicate directives for follow-up.
• Perform Team Leader duties to open/close the store and handle other responsibilities.

Connaissances

Supervisory experience

Flexibility

Customer service

Team player

Formation

High school diploma or equivalent

Description du poste

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, driving merchandising and customer service excellence. You will manage a team, ensure proper stocking, and uphold store standards while supporting open/close duties.

The role requires 1–2 years of supervisory experience, flexible scheduling including evenings and weekends, and a positive, team-oriented approach to interactions with customers and associates.