Retail Zone Team Leader — Merchandising & Service

Ollie's Bargain Outlet, Inc.; Cleburne (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage (

401K with generous company match

Career growth & talent development

20% Associate discount on all Ollie’s

Voluntary benefits program

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide the floor operations within a store zone, focusing on merchandising and delivering an exceptional associate and customer experience.

You will oversee merchandising, signage, replenishment, staffing, and performance of team members to ensure store standards are met and customers receive top service. This role requires flexibility and leadership in a fast-paced environment.

Qualifications

• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Team player

Schedule flexibility

Merchandising awareness

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide the floor operations within a store zone, focusing on merchandising and delivering an exceptional associate and customer experience.

You will oversee merchandising, signage, replenishment, staffing, and performance of team members to ensure store standards are met and customers receive top service. This role requires flexibility and leadership in a fast-paced environment.