Retail Zone Team Leader - Merchandising & Guest Experience

Ollie's Bargain Outlet, Inc.; Marion (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

20% Associate discount on all Ollie’s!

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide merchandising and customer service for a designated store zone. You will lead a team, manage scheduling, and ensure inventory, displays, and pricing meet standards.

The role emphasizes supervision, collaboration, and store operations to deliver an exceptional associate and customer experience in a fast-paced discount environment.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1–2 years of supervisory experience in a mid- to large-size retailer.
• Ability to work evenings, weekends, and holidays.
• Strong customer service and team collaboration skills.

Responsibilities

• Lead and manage merchandising, signage, displays, replenishment, and pricing for the assigned zone.
• Ensure store standards, compliance, seasonal planning, and inventory processes meet expectations.
• Oversee merchandise flow from receiving to sales floor, ensuring stocking.
• Schedule and staff to optimize unload/processing and customer service.
• Supervise and communicate directives to associates; perform Team Leader duties as needed.

Skills

Team leadership

Customer service

Flexible schedule

Positive attitude

Supervisory experience

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide merchandising and customer service for a designated store zone. You will lead a team, manage scheduling, and ensure inventory, displays, and pricing meet standards.

The role emphasizes supervision, collaboration, and store operations to deliver an exceptional associate and customer experience in a fast-paced discount environment.