Retail WOW Leader: Guest Experience Champion

Kendra Scott, LLC; Sevierville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Kendra Scott, LLC in Sevierville, TN, seeks a Key Holder to support the Store Leadership Team, drive WOW guest experiences, and help run daily store operations. You'll mentor Stylists, reinforce brand standards, and contribute to achieving sales goals.

This role requires customer service passion, strong communication, flexible scheduling, and the ability to lift 50 lbs. Join a culture built on Family, Fashion and Philanthropy.

Qualifications

• Retail or customer service experience required.
• Strong communication and problem-solving skills.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Support Store Leadership Team with WOW service and guest experience.
• Assist with daily store operations and training for Stylists.
• Help build brand awareness and community engagement through events.

Skills

Customer service

Sales

Team leadership

Communication

Flexibility

Time management

Job description

Kendra Scott, LLC in Sevierville, TN, seeks a Key Holder to support the Store Leadership Team, drive WOW guest experiences, and help run daily store operations. You'll mentor Stylists, reinforce brand standards, and contribute to achieving sales goals.

This role requires customer service passion, strong communication, flexible scheduling, and the ability to lift 50 lbs. Join a culture built on Family, Fashion and Philanthropy.