Retail Key Holder: WOW Guest Experience Leader

Kendra Scott, LLC; Tyler (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Kendra Scott, LLC is seeking a Key Holder to support the Store Leadership Team by delivering WOW experiences, assisting with daily operations, and helping train Stylists. You will represent our culture with positivity and drive brand growth.

The ideal candidate has retail or customer service experience, excellent communication skills, and a passion for fashion. This role requires availability for evenings, weekends, and holidays, and involves lifting up to 50 lbs.

Qualifications

• Retail and/or customer service experience is required.

Responsibilities

• Model WOW service and train Stylists to deliver WOW experiences.
• Drive sales by maximizing store productivity and guest connections.
• Build brand awareness through philanthropic events and community initiatives.
• Maintain store safety, asset protection, and policy adherence.
• Educate guests on product details and suggest styles.

Skills

Retail experience

Customer service

Problem solving

Organizational skills

Communication skills

Fashion sense

Growth mindset

Community mindset

Flexible schedule

Job description

Kendra Scott, LLC is seeking a Key Holder to support the Store Leadership Team by delivering WOW experiences, assisting with daily operations, and helping train Stylists. You will represent our culture with positivity and drive brand growth.

The ideal candidate has retail or customer service experience, excellent communication skills, and a passion for fashion. This role requires availability for evenings, weekends, and holidays, and involves lifting up to 50 lbs.