Retail Wireless Expert: Grow, Learn, Earn with Great Benefits

T-Mobile; Poteau (OK); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Employee stock grants

Employee stock purchase plan

401(k) plan

Paid time off

Up to 12 paid holidays

Health, dental and vision insurance

Parental and family leave

Job summary

T-Mobile is hiring for a Retail Associate role focused on delivering personalized technology and service solutions to customers. You will engage shoppers, demonstrate features, and guide them through service plans in a fast-paced store setting.

Responsibilities emphasize customer interaction, product knowledge, and leveraging digital tools to enhance understanding. Training is provided to ensure success, with opportunities for growth and a strong team environment.

Qualifications

• Change agility required; strong communication and problem-solving skills essential.
• Customer service and sales experience preferred; ability to engage customers effectively.
• Demonstrated teamwork and multitasking abilities in fast-paced retail environments.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate role focused on delivering personalized technology and service solutions to customers. You will engage shoppers, demonstrate features, and guide them through service plans in a fast-paced store setting.

Responsibilities emphasize customer interaction, product knowledge, and leveraging digital tools to enhance understanding. Training is provided to ensure success, with opportunities for growth and a strong team environment.