Retail Training & Sales Floor Lead

Floor & Decor; Gaithersburg (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision, Life

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor in Gaithersburg, MD is seeking a role dedicated to training and developing Product Sales Specialists while ensuring customers have a positive shopping experience through exceptional service and in-depth product knowledge.

Required are a High School diploma or GED, at least 1 year of customer service or sales experience, and strong communication skills. The position offers standard retail hours and benefits consistent with our store team.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Provide product information and assistance to customers.
• Process transactions at the POS and handle refunds/exchanges per guidelines.
• Deliver and teach the basic P’s of retail to product specialists.
• Assist with stocking, pricing, and merchandising within the department.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor in Gaithersburg, MD is seeking a role dedicated to training and developing Product Sales Specialists while ensuring customers have a positive shopping experience through exceptional service and in-depth product knowledge.

Required are a High School diploma or GED, at least 1 year of customer service or sales experience, and strong communication skills. The position offers standard retail hours and benefits consistent with our store team.