Retail Tech Specialist — Customer Solutions & Service

T-Mobile; West Palm Beach (FL); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Zusammenfassung

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service plans, and drive personalized solutions in a fast-paced store environment.

Ideal candidates will have a High School Diploma or GED and up to 6 months of sales or customer service experience in retail. The role offers comprehensive benefits, ongoing training, and opportunities for advancement within a nationwide network.

Qualifikationen

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service plans, and drive personalized solutions in a fast-paced store environment.

Ideal candidates will have a High School Diploma or GED and up to 6 months of sales or customer service experience in retail. The role offers comprehensive benefits, ongoing training, and opportunities for advancement within a nationwide network.