Retail Tech Specialist — Create Memorable Owner Experiences

Apple; San Jose (CA); Sur place; USD 48 000 - 56 000; Plein temps

Avantages offerts par ce poste

Employee stock programs

Discounted products

Tuition reimbursement

Healthcare coverage

Résumé du poste

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience.

As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. You’re curious – you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.

Qualifications

• Availability to work a schedule based on store needs, including nights and weekends.
• Knowledge of Apple products and services preferred.
• Ability to personalize solutions and communicate them effectively.

Responsabilités

• Deliver excellent service by understanding customer needs and recommending Apple products.
• Educate customers on purchase options and ownership opportunities.
• Support peers and share knowledge about products and services.
• Contribute to an inclusive environment and maintain guidance adherence.

Connaissances

Customer service

Sales skills

Communication

Teamwork

Curiosity

Outils

POS system

Description du poste

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience.

As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. You’re curious – you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.