Retail Tech & Service Associate

T-Mobile; Barre (VT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile is seeking full-time Mobile Associates to help customers with technology and service needs in a fast-paced retail environment. You will develop product knowledge, demonstrate solutions, and guide shoppers through their journey while contributing to customer satisfaction.

Your role includes training, teamwork, and leveraging digital tools to explain plans and features. The position provides a strong benefits package, stock grants, and the potential for annual incentives as you grow with

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans and product features using digital tools.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Customer Service

Communication

Sales

Teamwork

Multitasking

Engaging People

Change Agility

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile is seeking full-time Mobile Associates to help customers with technology and service needs in a fast-paced retail environment. You will develop product knowledge, demonstrate solutions, and guide shoppers through their journey while contributing to customer satisfaction.

Your role includes training, teamwork, and leveraging digital tools to explain plans and features. The position provides a strong benefits package, stock grants, and the potential for annual incentives as you grow with