Retail Tech Expert: Elevate Customer Experience

Apple; Richmond (VA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock programs

Stock Purchase Plan

Discretionary bonuses/commission

Job summary

Apple Retail is seeking an Expert to deliver an exceptional customer experience across the Apple ecosystem in our Richmond, VA store. You will sell products, present services, and mentor others on how to achieve results while upholding Apple’s inclusive culture.

You will stay knowledgeable about Apple products and purchase options, support peers, and help customers find ownership opportunities. You’ll participate in a dynamic, fast-paced environment, contributing to accurate guidance and a

Qualifications

• Experience in retail or sales.
• Availability to work a schedule including nights, weekends and holidays.
• Strong customer-service and communication skills.

Responsibilities

• Demonstrate and sustain top-performing sales and service by understanding customer needs and presenting Apple products and services.
• Stay up to date on Apple products, services, and purchase options.
• Support peers by sharing knowledge and assisting in ownership opportunities.
• Maintain accuracy and follow guidance.
• Contribute to an inclusive environment and embody Apple’s values.

Skills

Retail or sales experience

Customer service oriented

Communication skills

Knowledge of Apple products/services

Job description

Apple Retail is seeking an Expert to deliver an exceptional customer experience across the Apple ecosystem in our Richmond, VA store. You will sell products, present services, and mentor others on how to achieve results while upholding Apple’s inclusive culture.

You will stay knowledgeable about Apple products and purchase options, support peers, and help customers find ownership opportunities. You’ll participate in a dynamic, fast-paced environment, contributing to accurate guidance and a