Retail Pro: Expert Tech Solutions & Customer Success

Apple Inc.; Fair Oaks (VA); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement benefits

Employee stock plan

Discounted products and services

Tuition reimbursement

Relocation assistance

Job summary

Apple Inc. in Fairfax, Virginia, is seeking a Pro to join our Apple Retail team. As the most knowledgeable and effective salesperson in the store, you deliver customized solutions by leveraging your breadth of expertise in Apple products and services to build owners and brand loyalty through every customer interaction.

You will mentor the team, stay up to date on Apple offerings and technology trends, and demonstrate Apple’s values of inclusion and diversity while providing outstanding service.

Qualifications

• Experience in retail or sales.
• Ability to work nights, weekends and holidays as required.
• Knowledge of Apple products and services is preferred.

Responsibilities

• Demonstrate top-performing sales and service to Apple customers by understanding needs and presenting products.
• Educate customers on how to buy products and stay up to date on Apple offerings and trends.
• Mentor store team and share knowledge to deliver excellent customer service.
• Contribute to an inclusive environment and uphold Apple values in daily activities.

Skills

Retail sales experience

Customer focus

Product knowledge

Job description

Apple Inc. in Fairfax, Virginia, is seeking a Pro to join our Apple Retail team. As the most knowledgeable and effective salesperson in the store, you deliver customized solutions by leveraging your breadth of expertise in Apple products and services to build owners and brand loyalty through every customer interaction.

You will mentor the team, stay up to date on Apple offerings and technology trends, and demonstrate Apple’s values of inclusion and diversity while providing outstanding service.