Retail Tech Associate — Training Pay, Stock Grants & Growth

T-Mobile US Inc.; Tulare (CA); Presencial; USD 25 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision insurance

401(k) and employee stock grants

Employee stock purchase plan

Paid time off and up to 12 paid holyds

Resumo da oferta

T-Mobile USA, Inc. is hiring Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey. The role emphasizes customer interaction, digital tools, and service-plan recommendations, with training provided.

Qualificações

• High School diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced retail environment.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formação académica

High School Diploma/GED

Descrição da oferta de emprego

T-Mobile USA, Inc. is hiring Mobile Associate to support retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

You will build product knowledge, demonstrate technology solutions, and assist customers throughout their shopping journey. The role emphasizes customer interaction, digital tools, and service-plan recommendations, with training provided.