Retail Tech Sales Associate: Growth & Benefits

T-Mobile; Millville (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer service, digital tool usage, and teamwork. It offers competitive base pay at $18 per hour with training pay and a $20/hour target after training, plus an annual stock grant and comprehensive benefits.

Qualifications

• Change agility is required.
• Strong communication skills.
• Customer problem solving abilities.
• Customer service experience.
• Engaging people and teamwork.
• Multitasking capability.
• Sales skills.
• Teamwork orientation.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform additional duties and projects as assigned.

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey.

The role emphasizes customer service, digital tool usage, and teamwork. It offers competitive base pay at $18 per hour with training pay and a $20/hour target after training, plus an annual stock grant and comprehensive benefits.