Mobile Retail Expert — Training Pay, Stock Grants & Growth

T-Mobile; Fayetteville (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Holiday benefits

Job summary

T-Mobile USA, Inc. is hiring for a retail associate role focused on helping customers choose the right technology and service plans.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey in a fast-paced store environment. Training is provided to build knowledge of retail processes and wireless technology, with opportunities to contribute to team initiatives and enhance the customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to learn retail processes and wireless tech innovations.
• Collaborate with colleagues to ensure a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18 years of age

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile USA, Inc. is hiring for a retail associate role focused on helping customers choose the right technology and service plans.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey in a fast-paced store environment. Training is provided to build knowledge of retail processes and wireless technology, with opportunities to contribute to team initiatives and enhance the customer experience.