Retail Team Leader - Sales & Service

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Belle Chasse (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Belle Chasse, LA seeks a Supervisory Sales Associate to lead a team and deliver outstanding customer service while driving sales and maintaining store standards.

The role requires strong communication, cash handling, and product knowledge, with emphasis on coaching associates and delivering a positive shopping experience for customers and ship/store partners.

Qualifications

• 1 year of retail or related work experience required.
• 1 year lead or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to handle cash, payments and math calculations.

Responsibilities

• Proactively engage with customers and assess their needs.
• Lead and train sales associates to maintain a positive work environment.
• Cross-sell and upsell based on customer needs and store promotions.
• Maintain store appearance and inventory accuracy.
• Use POS system to process payments and manage paperwork.

Skills

Product Knowledge

Communication Skills

Mathematical Skills

Reasoning Ability

Retail Experience

Supervisory Experience

Tools

POS System

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Belle Chasse, LA seeks a Supervisory Sales Associate to lead a team and deliver outstanding customer service while driving sales and maintaining store standards.

The role requires strong communication, cash handling, and product knowledge, with emphasis on coaching associates and delivering a positive shopping experience for customers and ship/store partners.