Lead Sales Associate - Customer Experience & Coaching

Navy Exchange Service Command; San Diego (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

401k

Job summary

Navy Exchange Service Command (NEXCOM) in San Diego, CA seeks a Supervisory Sales Associate to lead store associates, assist customers, and promote products and services. You will help maintain a positive work environment, train team members, and ensure excellent customer service and sales performance.

The role emphasizes product knowledge, upselling, POS operations, and inventory control, with a focus on customer satisfaction and brand representation across multiple store locations.

Qualifications

• Proven ability to engage customers and drive sales.
• Experience supervising a team or leading peers preferred.
• Retail or store operations experience required or preferred.

Responsibilities

• Directly assist customers and identify needs.
• Lead associates to maintain productive work environment.
• Support cash handling, POS use, and inventory processes.

Skills

Customer service

Team leadership

Retail sales

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command (NEXCOM) in San Diego, CA seeks a Supervisory Sales Associate to lead store associates, assist customers, and promote products and services. You will help maintain a positive work environment, train team members, and ensure excellent customer service and sales performance.

The role emphasizes product knowledge, upselling, POS operations, and inventory control, with a focus on customer satisfaction and brand representation across multiple store locations.