Retail Team Leader: Sales & Customer Experience

T-Mobile; Cary (NC); In loco; USD 43.000 - 101.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k)

Descrizione del lavoro

T-Mobile in Cary, NC seeks a Store Lead to guide the retail team in delivering customer-focused service and sales outcomes. You will coach staff, manage operations, and ensure adherence to merchandising standards to drive performance.

The role emphasizes leadership, product knowledge, and customer engagement, with incentives tied to sales targets and customer satisfaction. Equal opportunity employer.

Competenze

• High School Diploma/GED required.
• 1 year customer service and/or sales experience in retail preferred.
• Strong leadership and coaching abilities essential.

Mansioni

• Lead and develop retail team to meet sales targets and deliver customer service excellence.
• Coach and train staff on product knowledge, customer interaction, and store procedures to boost performance.
• Manage store operations including visual merchandising, plan-o-gram compliance, and store standards.

Conoscenze

Leadership

Coaching

Customer Service

Communication

Sales

Team Development

Change Management

Product Knowledge

Formazione

High School Diploma

Descrizione del lavoro

T-Mobile in Cary, NC seeks a Store Lead to guide the retail team in delivering customer-focused service and sales outcomes. You will coach staff, manage operations, and ensure adherence to merchandising standards to drive performance.

The role emphasizes leadership, product knowledge, and customer engagement, with incentives tied to sales targets and customer satisfaction. Equal opportunity employer.