Retail Team Leader & Sales Coach

T-MOBILE USA, Inc.; Liberal (KS); On-site; USD 58,000 - 101,000; Full time

Benefits offered by this job

Competitive base salary

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health, dental, vision insurance

12 paid holidays

Parental and family leave

Job summary

T-Mobile USA, Inc. is seeking a Store Leader to guide a retail team in delivering exceptional customer service and achieving sales goals. You will coach staff, manage product knowledge, and ensure adherence to store procedures to drive performance.

The role emphasizes coaching, leadership, and operational management to improve the customer experience and store results across the location.

Qualifications

• High school diploma or GED required.
• Retail experience is a plus (1 year).
• Strong leadership and coaching abilities.

Responsibilities

• Lead and develop retail team to hit sales targets and deliver customer service excellence.
• Coach and train staff on product knowledge, customer interaction, and store procedures.

Skills

Leadership

Coaching

Sales

Customer Service

Communication

Team Development

Product Knowledge

Training

Change Agility

Change Management Coaching

Coaching Conversations

Sales Performance Coaching

Talent Development

Team Coaching

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store Leader to guide a retail team in delivering exceptional customer service and achieving sales goals. You will coach staff, manage product knowledge, and ensure adherence to store procedures to drive performance.

The role emphasizes coaching, leadership, and operational management to improve the customer experience and store results across the location.