Retail Team Leader - Growth, Coaching & Service

Meijer Inc.; Grandville (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Grandville, MI is seeking a store leadership role responsible for supervising team members daily, mentoring staff, and driving customer service excellence while maintaining store standards and appearance. You will focus on staffing, training, P&L oversight, and implementing Meijer initiatives to promote safety, loyalty, and efficient operations.

The role emphasizes coaching, succession planning, and delivering a positive shopping experience.

Qualifications

• High school diploma or equivalent required.
• 1 year of management experience preferred.
• Retail experience in grocery or big-box environments is a plus.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Retail Management

Staffing & Hiring

Customer Service

P&L Understanding

Team Leadership

Training & Development

Communication Skills

Conflict Resolution

Education

High school diploma or equivalent

Tools

POS Systems

Excel

Job description

Meijer in Grandville, MI is seeking a store leadership role responsible for supervising team members daily, mentoring staff, and driving customer service excellence while maintaining store standards and appearance. You will focus on staffing, training, P&L oversight, and implementing Meijer initiatives to promote safety, loyalty, and efficient operations.

The role emphasizes coaching, succession planning, and delivering a positive shopping experience.