Retail Team Leader - Customer Experience & Growth

Meijer Inc.; Ontario (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store leadership professional to plan, direct, and supervise day-to-day operations across departments. You will mentor teammates, manage staffing and training, and drive sales while upholding company standards.

The role emphasizes staff development, customer experience, and financial accountability, with a focus on safety and consistent attendance in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in meat, bakery, produce, or deli; customer service and product flow experience helpful.
• Clear direction to team members; conflict resolution skills.
• Ability to manage multiple tasks and teach suggestive selling.
• Leadership in a safety-conscious environment; successful certifications completed.

Responsibilities

• Plan, direct, and supervise store team members in daily operations.
• Mentor and coach team members for development and advancement.
• Improve customer service, drive sales, and maintain store standards.
• Staffing, selection, and hiring to meet staffing needs.
• Document disciplinary actions and discharge recommendations.
• Oversee P&L, shrink control, and department performance.
• Model fast, courteous, and friendly customer service.
• Promote Meijer Friendly Initiative in meetings and conversations.
• Ensure thorough training and safety compliance; maintain attendance standards.

Skills

Staffing

Customer service

Leadership

Disciplinary actions

P&L management

Training & coaching

Communication

Safety culture

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a store leadership professional to plan, direct, and supervise day-to-day operations across departments. You will mentor teammates, manage staffing and training, and drive sales while upholding company standards.

The role emphasizes staff development, customer experience, and financial accountability, with a focus on safety and consistent attendance in a fast-paced retail environment.