Retail Team Leader - Growth, Coaching & Impact

Meijer Inc.; Plymouth (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store leadership professional to plan, direct and supervise team members across departments.

You mentor and coach staff, implement strategies to improve customer service and drive store sales while ensuring quick, friendly service and adherence to company standards. You will focus on staffing, training, performance management and succession planning, with accountability for promotions, P&L results and shrink control.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Customer service

Staffing

Leadership

Communication

Mentoring

Education

High school diploma or equivalent

1 year of management experience

Job description

Meijer Inc. is seeking a store leadership professional to plan, direct and supervise team members across departments.

You mentor and coach staff, implement strategies to improve customer service and drive store sales while ensuring quick, friendly service and adherence to company standards. You will focus on staffing, training, performance management and succession planning, with accountability for promotions, P&L results and shrink control.