Retail Team Leader - Grow Your Career, Lead with Purpose

Cincinnatigoodwill; Cincinnati (OH); Presencial; USD 16.000 - 23.000; Jornada completa

Descripción de la vacante

Ohio Valley Goodwill Industries in Cincinnati, OH is seeking a Retail Team Leader for the Montgomery store to drive store success, deliver outstanding customer experiences, and develop team members. You will partner with store leadership to motivate associates to achieve sales and production goals.

This full-time role offers growth opportunities, leadership development, and a supportive team environment focused on service and community impact.

Formación

• Preferred retail leadership or supervisory experience (1+ year preferred).
• Strong customer service and problem-solving skills.
• Ability to motivate, coach, and develop team members.
• Effective communication skills in English.
• Flexibility to work opening, production, and closing shifts.

Responsabilidades

• Support the Retail Store Manager in overseeing daily store operations.
• Deliver outstanding customer service and resolve customer concerns professionally.
• Coach, train, and develop retail associates to maximize performance.
• Provide leadership, guidance, and feedback to team members.
• Help maintain a safe, productive, and welcoming store environment.
• Monitor sales transactions and ensure proper cash-handling procedures are followed.
• Address escalated customer and operational issues.
• Ensure accurate pricing, quality standards, and merchandising execution.
• Support inventory management and production processes.
• Drive team productivity and achievement of store goals.
• Ensure compliance with company policies and procedures.

Conocimientos

Retail leadership

Customer service

Team coaching

English communication

Shift flexibility

Descripción del empleo

Ohio Valley Goodwill Industries in Cincinnati, OH is seeking a Retail Team Leader for the Montgomery store to drive store success, deliver outstanding customer experiences, and develop team members. You will partner with store leadership to motivate associates to achieve sales and production goals.

This full-time role offers growth opportunities, leadership development, and a supportive team environment focused on service and community impact.