Retail Team Leader: Grow, Lead, and Make a Difference

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.; Cincinnati (OH); On-site; USD 16,000 - 23,000; Full time

Job summary

Ohio Valley Goodwill Industries is seeking a Retail Team Leader in Cincinnati to help drive store success, deliver exceptional customer experiences, and nurture team growth. You will partner with store leadership to keep daily operations smooth while motivating associates to hit sales and production goals.

The role emphasizes leadership, coaching, and strong English communication, with starting pay listed at $14.00 per hour and opportunities for advancement within a mission-driven nonprofit.

Qualifications

• Minimum 1 year of retail leadership or supervisory experience.
• Strong customer service and problem-solving skills.
• Effective communication in English.

Responsibilities

• Support the Store Manager in overseeing daily store operations.
• Deliver outstanding customer service and resolve concerns professionally.
• Coach, train, and develop retail associates to maximize performance.
• Ensure proper cash-handling procedures and pricing accuracy.
• Drive team productivity and achievement of store goals.

Skills

Retail leadership

Customer service

Communication

Job description

Ohio Valley Goodwill Industries is seeking a Retail Team Leader in Cincinnati to help drive store success, deliver exceptional customer experiences, and nurture team growth. You will partner with store leadership to keep daily operations smooth while motivating associates to hit sales and production goals.

The role emphasizes leadership, coaching, and strong English communication, with starting pay listed at $14.00 per hour and opportunities for advancement within a mission-driven nonprofit.