Retail Team Leader: Customer Experience & Merchandising

Bass Pro, LLC; Huntsville (AL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Huntsville, AL, is seeking a Team Lead - Hunting to direct the department’s daily activities, merchandise presentation, and customer service efforts. You will drive sales, manage inventory, and coordinate staff scheduling and training to ensure a productive, service‑oriented environment.

You will collaborate with the GSM/DM and HR to staff the team, participate in performance discussions, and uphold pricing and promotional standards.

Qualifications

• High school diploma or equivalent required.
• 2–4 years in retail sales; supervisory experience a plus.
• Strong math, reporting, and presentation skills; able to train and motivate staff.

Responsibilities

• Direct daily activities of the department and staff.
• Execute merchandising directives and maintain plan-o-grams.
• Staff the department and assist in interviewing and training.
• Resolve customer and associate issues with the GSM/DM and HR Manager.

Skills

Financial calculations

Report analysis

Presentations

Meetings

PC skills

Interpersonal skills

Customer service

Leadership

Education

High School Diploma or equivalent

Tools

POS systems

Inventory software

Excel

Job description

Bass Pro Shops in Huntsville, AL, is seeking a Team Lead - Hunting to direct the department’s daily activities, merchandise presentation, and customer service efforts. You will drive sales, manage inventory, and coordinate staff scheduling and training to ensure a productive, service‑oriented environment.

You will collaborate with the GSM/DM and HR to staff the team, participate in performance discussions, and uphold pricing and promotional standards.