Department Lead - Retail Customer Experience

Bass Pro Shops; Huntsville (AL); Presencial; USD 28 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401k

Resumo da oferta

Bass Pro Shops in Huntsville, AL seeks a Team Leader to guide department associates in daily operations, merchandising, pricing, and customer service. The role involves coordinating staff, executing corporate directives, and maintaining plan-o-grams to deliver high standards of service.

The position emphasizes staff development, event coordination, and delivering a legendary customer experience through product knowledge and proactive selling. Prior retail supervisory experience is a plus.

Qualificações

• Ability to analyze reports and communicate findings clearly.
• Ability to lead a team and direct daily department activities.
• Proficiency with PC-based software and inventory/ POS systems.

Responsabilidades

• Direct daily activities of department associates.
• Maintain merchandising plans and price integrity.
• Assist in staffing, training, and performance input.
• Coordinate special events and promotions.
• Ensure a positive customer experience.

Conhecimentos

Customer service

Sales analysis

Interpersonal skills

Presentations

Merchandising

Team leadership

Formação académica

High school diploma or equivalent

Ferramentas

POS systems

Inventory management software

Spreadsheets (Excel)

Descrição da oferta de emprego

Bass Pro Shops in Huntsville, AL seeks a Team Leader to guide department associates in daily operations, merchandising, pricing, and customer service. The role involves coordinating staff, executing corporate directives, and maintaining plan-o-grams to deliver high standards of service.

The position emphasizes staff development, event coordination, and delivering a legendary customer experience through product knowledge and proactive selling. Prior retail supervisory experience is a plus.