Retail Team Lead - Vision & Service Innovator

Warby Parker in; Westborough (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

Paid holidays

Vacation days per year

401(k) retirement savings plan

Parental leave

Employee Stock Purchase Plan

Free eyewear

Job summary

Warby Parker in Westborough, MA is seeking a Sales Supervisor to lead on-floor selling, front-of-house operations, and team activities. You will share our mission with customers, drive service excellence, and participate in process improvements and special projects.

Prior retail leadership experience is preferred, with a focus on collaboration and adaptability. The role emphasizes product knowledge, honest style guidance, and a proactive, entrepreneurial approach to enhancing the

Qualifications

• Retail experience in a customer-focused company.
• 6+ months in a management position.

Responsibilities

• Lead on-floor selling and front-of-house operations.
• Open and close the store.
• Provide exceptional product knowledge and style advice.
• Foster inclusive, service-minded environment.
• Support process improvements and special projects.
• Maintain communication of Warby Parker values.
• Lead by example as a team player.
• Collaborate with management when supervisor not present.

Skills

Customer service

Leadership

Sales

Communication

Team player

Adaptability

Job description

Warby Parker in Westborough, MA is seeking a Sales Supervisor to lead on-floor selling, front-of-house operations, and team activities. You will share our mission with customers, drive service excellence, and participate in process improvements and special projects.

Prior retail leadership experience is preferred, with a focus on collaboration and adaptability. The role emphasizes product knowledge, honest style guidance, and a proactive, entrepreneurial approach to enhancing the