Retail Team Lead: Training, Growth & Service Excellence

Goodwill Industries of the Southern Rivers; Albany (GA); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Paid hourly rate

Medical, Dental, Vision, and Life

Paid Time Off (PTO)

401k with company match

Zusammenfassung

Goodwill Industries of the Southern Rivers is seeking a dedicated Retail Team Lead in Albany, GA. You will assist store managers, supervise staff, and ensure efficient operations at the North Slappey Blvd location.

The role requires a high school diploma or GED, supervisory experience, and strong customer service skills. Expect a full-time schedule with varying shifts, and benefits including health coverage and 401(k) matching.

Qualifikationen

• Two years of supervisory experience leading a team or on-the-job training.
• Basic math skills for daily store operations and cash handling.
• Basic computer skills for POS, inventory, and reporting.
• Prior experience working in retail or customer service environments.
• Warehouse experience preferred.

Aufgaben

• Ensures maintenance and management of the store’s cash assets, tills, deposits, and change fund.
• Supervises team members to ensure customers receive the best service experience.
• Delegates tasks and duties for all store team members.
• Creates an environment for teams to meet expectations, goals, and performance metrics.
• Meets or exceeds daily retail store goals.
• Develops relationships with donors and customers.
• Assists customers with purchases and pricing.
• Ensures the sales floor layout is customer-friendly.
• Checks pricing to ensure policies and formats are used correctly.
• Understands item pricing and color-of-the-week.
• Assists with hiring and onboarding of new team members.
• Understands and follows all safety requirements.
• Performs other duties as assigned by the Store Manager.

Kenntnisse

Supervisory experience

Basic math

Basic computer skills

Retail/customer service experience

Warehouse experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

Goodwill Industries of the Southern Rivers is seeking a dedicated Retail Team Lead in Albany, GA. You will assist store managers, supervise staff, and ensure efficient operations at the North Slappey Blvd location.

The role requires a high school diploma or GED, supervisory experience, and strong customer service skills. Expect a full-time schedule with varying shifts, and benefits including health coverage and 401(k) matching.