Retail Team Lead — Store Ops & People Leader

Goodwill Industries of Houston; Lake Jackson (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Goodwill Houston is seeking a Retail Team Lead in Lake Jackson, TX to assist Store Manager with day-to-day operations in the donated goods area, drive customer service excellence, and manage the team.

The RTL will oversee transactions, cash controls, training of team members, inventory rotation, and adherence to policies while maintaining safety and teamwork in a fast-paced, mission-driven environment.

Formación

• High school diploma or equivalent preferred.
• 1–2 years of retail sales experience preferred.
• Management/Supervisor one or more years' experience preferred.
• Basic computer skills.

Responsabilidades

• Assume management responsibilities in the absence of the Manager or Assistant Manager including opening/closing and all day to day store operations.
• Manage and influence team by communicating clear company goals daily, weekly and monthly.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at Point of Sale registers/safe.
• Supervise and assist with the training and development of Team Members.
• Ensure the proper handling and processing of incoming donation flow in and out of the store according to Goodwill Houston (GWH) policies and procedures.
• Help ensure the timeliness of proper rotation of apparel and hard goods according to GWH policies and procedures.
• Accurately operate store systems and ensure financial and statistical counts are completed (donor counts, production standards, etc.).
• Performs other duties as assigned by management.

Conocimientos

Retail experience

Time management

Organizational skills

Communication skills

Flexible schedule

Educación

High school diploma or equivalent

Descripción del empleo

Goodwill Houston is seeking a Retail Team Lead in Lake Jackson, TX to assist Store Manager with day-to-day operations in the donated goods area, drive customer service excellence, and manage the team.

The RTL will oversee transactions, cash controls, training of team members, inventory rotation, and adherence to policies while maintaining safety and teamwork in a fast-paced, mission-driven environment.