Retail Team Lead — Drive Store Ops & Team Growth

Goodwill Industries Of Central Texas; Lakeway (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

Goodwill Industries Of Central Texas is seeking a Full Time Retail Team Lead at the Lakeway store in Lakeway, TX. The role focuses on supporting store operations, delivering strong customer service, managing cash, and ensuring smooth merchandising and inventory control.

The ideal candidate will have at least 1 year of supervisory experience, be able to communicate effectively in English, and be able to walk, lift, and stand for extended periods to support daily store functions.

Qualifications

• At least 1 year of supervisory experience.
• Ability to walk, stand, bend, and lift up to 35 pounds.
• Strong customer service and communication skills.
• English language proficiency required.

Responsibilities

• Assist the store manager with the overall operation of the retail store.
• Ensure compliance with GCT policies, including reporting theft or misuse of company property.
• Resolve customer complaints in a fair and impartial manner, referring disputes to the store manager.
• Supervise and train retail sales associates.
• Monitor sales transactions and ensure proper sales procedures are followed by sales associates.

Skills

Supervisory experience

Customer service

English communication

Job description

Goodwill Industries Of Central Texas is seeking a Full Time Retail Team Lead at the Lakeway store in Lakeway, TX. The role focuses on supporting store operations, delivering strong customer service, managing cash, and ensuring smooth merchandising and inventory control.

The ideal candidate will have at least 1 year of supervisory experience, be able to communicate effectively in English, and be able to walk, lift, and stand for extended periods to support daily store functions.